Terms and Conditions

Last modified: January 27, 2019

Thanks for using our products and services (“Services”). The Services are provided by Screensoft, LLC, a Texas company. 

By using our Services, you are agreeing to these terms. Please read them carefully.

Our Services are very diverse, so sometimes additional terms or product requirements may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.

Drug and Alcohol Program Administration

What We Do for You

  • Contract with service agents to perform screening for Company in compliance with applicable federal and/or state law in compliance with Company's drug and alcohol testing program requirements.
  • Monitor quality control of service agents. 
  • Provide a network of approved centers for the collection of biological specimen. 
  • Utilize laboratories certified by the Department of Health and Human Services (DHHS) for the testing of biological specimens.
  • Provide drug test reports to authorized Medical Review Officers (MRO).
  • Maintain information regarding the status of a screening in a secure database system and provide transmission of these records and notifications in accordance with applicable laws and regulations. 
  • Maintain records on behalf of Company including but not limited to Employee drug and/or alcohol records, chain of custody forms (CCF) as required by law, and any supplementary forms used to facilitate the collection process.
  • Provide Management Information System (MIS) reports as required by law or contractor. 
  • If applicable, order random tests using a scientifically valid random selection method.
  • Provide customer support and expert regulatory knowledge.  

If this agreement is terminated for any reason, Screensoft will provide any information necessary for this transfer of responsibility.

About Our Network

Our national collection site network is organized into three tiers, PSC (Patient Service Centers), PPN (Preferred Provider Network), and THIRD "Third party". Quest PSC locations do not provide alcohol testing services. Quest PPN, LabCorp PSC, and THIRD locations provide alcohol testing on a site-by-site basis. Your network is organized based on accessibility and the best rates. Third party collection fees vary and cannot provide a flat rate. All alcohol services will add third-party collection fees. Always call ahead to verify collection site services, locations, and hours of operation. If you have specific collection site location requirements, please contact your support representative.

Pricing Schedule

DOT Drug and Alcohol Testing

Description

Price
DOT Urine Drug Screen Full Service (Quest PSC, LabCorp PSC)
Collection, lab, and MRO service
$56.50
DOT Urine Drug Screen Full Service (Quest PPN)
Collection, lab, and MRO service
 $62.00
DOT Urine Drug Screen Full Service (Quest THIRD, LabCorp THIRD)
Lab and MRO service, third-party collection fee additional
 $39.00
DOT Breath Alcohol Test Screen and Confirm (All) $10.00

Drug and Alcohol Testing (non-DOT)

Description

Price
Urine Drug Screen Full Service (Quest PSC, LabCorp PSC)
Collection, lab, and MRO service, standard 5-10 panels
$52.50
Urine Drug Screen Full Service (Quest PPN)
Collection, lab, and MRO service, standard 5-10 panels
 $58.50
Urine Drug Screen Full Service (Quest THIRD, LabCorp THIRD)
Lab and MRO service, standard 5-10 panels, third-party collection fee additional, 
 $36.00
Breath Alcohol Test Screen and Confirm $10.00

 

All third-party collection fees are subject to a 3% markup. 

Ancillary services may apply in the case of legal proceedings. For a list of ancillary services, please send a request to This email address is being protected from spambots. You need JavaScript enabled to view it.

Random Program Administration

Screensoft requires you to update your employees who are eligible for random selection. You must update your employee records at least five (5) business days prior to the next random selection date within the Screensoft web application. Please check with your account manager regarding the frequency of your selection periods. 

Letter of Agreement

The Company is in agreement and responsible for the following:

  • Providing any and all information that Screensoft determines necessary to perform services, including, updating employee records, and additions or deletion of random pool groups.
  • Selecting and identifying a Designated Employer Representative (DER) and/or alternate contacts with whom Screensoft will communicate with. 
  • DER's responsibilities include receiving drug and/or alcohol test results, enrolling and removing new employees in the random pool, and authorizing account changes.
  • In the case of Owner-Operators, a Screensoft account representative will take on the role as the Designated Employer Representative (DER). 
  • Company agrees to abide by all applicable federal, state and local laws and regulations, including but not limited to, confidentiality and reporting requirements. Violations of non-compliance may be subject to account termination and be reported to any federal or state agencies. 
  • Make all determinations as to whether subject individuals should be tested.
  • Maintaining the security and confidentiality of the transmission of drug and/or alcohol test results. 
  • Submitting Substance Abuse Professional (SAP) reports to Screensoft to assist in the completion of Company's employee assistance program (EAP).
  • Company shall use any information derived from the testing records in accordance with applicable law and for the sole purpose of evaluating a current or prospective employee's employment, promotion, reassignment or retention. Company shall treat any information as proprietary and confidential, and shall not disclose the information to any other individual, entity, or third-party, except as required by applicable law.

Term of Agreement 

This Agreement shall be effective from the date it is signed by the Company “Company” and accepted by Screensoft for a period of twelve (12) months. This Agreement will automatically renew after its initial term unless either party terminates the Agreement pursuant to the Termination provisions provided herein. 

Coordination of Activities

Screensoft will coordinate Services and communication through Company's primary contact, as designated. If Company's primary contact is unavailable, Screensoft may coordinate Services and communications through the secondary contact. Company shall notify Screensoft of any changes to the contact designations within five (5) business days of such change.

Indemnification

SCREENSOFT IS AN INDEPENDENT CONTRACTOR HIRED BY Company. Company AGREES TO INDEMNIFY, DEFEND, AND HOLD HARMLESS SCREENSOFT, ITS OFFICERS, DIRECTORS, AFFILIATES, AGENTS, AND EMPLOYEES ("SCREENSOFT INDEMNIFIED PARTIES") FROM, AND PAY ANY AND ALL DAMAGES DIRECTLY OR INDIRECTLY RESULTING FROM, RELATING TO, ARISING OUT OF OR ATTRIBUTABLE TO, ANY ACTION OR OMISSION ON THE PART OF Company, ITS AGENTS EMPLOYEES, AND/OR POTENTIAL EMPLOYEES. SCREENSOFT AGREES TO INDEMNIFY, DEFENT, AND HOLD HARMLESS Company, ITS OFFICERS, DIRECTORS, AFFILIATES, AGENTS AND EMPLOYEES ("COMPANY INDEMNIFIED PARTIES") FROM, AND PAY ANY AND ALL DAMAGES DIRECTLY OR INDIRECTLY RESULTING FROM, RELATING TO, ARISING OUT OF, OR ATTRIBUTABLE TO, ANY ACTION OR OMISSION ON THE PART OF SCREENSOFT, ITS AGENTS, AND/OR EMPLOYEES. "DAMAGES" MEANS ALL DAMAGES (INCLUDING INCIDENTAL AND CONSEQUENTIAL DAMAGES), LOSSES, LIABILITIES, PAYMENTS, AMOUNTS PAID IN SETTLEMENT, OBLIGATIONS, FINES, INTERESTS, ASSESSMENTS, PENALTIES, COSTS, (INCLUDING REASONABLE FEES AND EXPENSES OF OUTSIDE ATTORNEYS, ACCOUNTANTS, OTHER PROFESSIONAL ADVISERS AND EXPERT WITNESSES, AND INTERNAL COSTS) OF INVESTIGATION, PREPARATION, AND LITIGATION IN CONNECTION WITH ANY ACTION OR THREATENED ACTION, AND OTHER COSTS AND EXPENSES OF ANY KIND OR NATURE WHATSOEVER WHETHER KNOWN OR UNKNOWN, CONTINGENT OR VESTED, MATURED OR UNMATURED, AND WHETHER OR NOT RESULTING FROM THIRD-PARTY CLAIMS. SCREENSOFT AND Company SHALL USE REASONABLE EFFORTS TO MITIGATE ANY POTENTIAL DAMAGES OR OTHER ADVERSE CONSEQUENCES ARISING FROM OR RELATING TO THE SERVICES. 

Pricing and Payment Schedule

Pricing for Services shall be in accordance with the pricing schedule. Pricing may be modified by Screensoft by providing thirty (30) days written notice to Company of such modification. All fees due and payable under this Agreement shall be paid to Screensoft as billed and within fifteen (15) days of receipt by Company. 

Termination of Agreement

This Agreement may be terminated by either party by providing at least thirty (30) days written notice to the other party of such termination prior to the expiration of the then current term of this Agreement. If Company desires to terminate this Agreement, Company agrees that it will pay Screensoft for all Services that have been provided to Company prior to the expiration of the then-current term. 

Miscellaneous

This Agreement will be construed under the laws of the state where the collection is made, except where preempted by federal law.

Each party agrees to comply with all applicable state and local laws and agrees to use reasonable efforts to inform the other party of any state or local laws that could affect the party's performance under this Agreement.

Screensoft shall not be liable to Company for failure or delay in performance that results from, or is due to, directly or indirectly, and in whole or part, any cause or circumstance beyond the reasonable control of Screensoft. 

This Agreement, including, without limitation, the indemnification provisions, shall inure to and bind the permitted successors and assignees of the parties. Neither Company nor Screensoft shall assign or transfer this Agreement without the prior written approval of the other party. 

Nothing herein shall be construed as limiting Screensoft's rights to subcontract or outsource Services.

In the event any portion of this Agreement shall be determined to be invalid or unenforceable, that portion will be null and void, and the remainder of this Agreement will continue to be valid and enforceable to the extent permitted by applicable law. No term or provision shall be deemed waived or consented No consent by any party to, or waiver of, a breach by the other party shall constitute consent to, waiver of, or excuse of any other different or subsequent breach. 

This Agreement constitutes the entire agreement between the parties and it supersedes all other Agreements and representations, oral or written, express or implied. Except for changes to the Pricing as provided herein, no modification or amendment of this Agreement shall be enforceable unless in writing and executed by the parties. 

Notwithstanding any other provisions in this Agreement, the obligations, rights, and remedies for all indemnity, limitation of liability, and confidentiality obligations set forth in this Agreement shall survive the termination or expiration of this Agreement. 

This Agreement has been freely and fairly negotiated among the parties. If an ambiguity or question of intent or interpretation arises, this Agreement will be construed as if drafted jointly by both parties, and no presumption or burden of proof will arise favoring or disfavoring any party because of the authority of any provision of this Agreement. 

The parties understand that this Agreement is for the sole benefit of Screensoft and Company, and no third party shall be deemed a "third-party beneficiary" of this Agreements. 

If either party retains an attorney to enforce the provisions of this Agreement, the party prevailing in litigation is entitled to recover its attorney fees and court costs.

Except where specified herein to the contrary with regard to delivery of the Services, all notices, requests and other communications under this Agreement shall be in writing and shall be delivered in person, sent by certified mail, return receipt requested, electronic mail (with proof of delivery), facsimile, or delivered by recognized expedition delivery services, addressed at the addresses provided for Company and Screensoft. Either party may change its address by providing notice of such change in the same manner. 

Using our Services

You must follow any policies made available to you within the Services.

Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.

Our Services display some content that is not Screensoft’s. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please don’t assume that we do.

In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.

Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.

Your Screensoft Account

You may need a Screensoft Account in order to use some of our Services. You may create your own Screensoft Account, or your Screensoft Account may be assigned to you by an administrator. If you are using a Screensoft Account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or disable your account.

To protect your Screensoft Account, keep your password confidential. You are responsible for the activity that happens on or through your Screensoft Account. Try not to reuse your Screensoft Account password on third-party applications. If you learn of any unauthorized use of your password or Screensoft Account, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Privacy 

Many of our services require you to sign up for a Screensoft Account. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card to store with your account. Your personal account information will not be made public or distributed to third parties. 

Your Content in our Services

Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.

About Software in our Services

When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.

Screensoft gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by Screensoft as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Screensoft, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Open source software is important to us. Some software used in our Services may be offered under an open source license that we will make available to you. There may be provisions in the open source license that expressly override some of these terms.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between Screensoft and you. They do not create any third-party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

The laws of Texas, U.S.A., excluding Texas’ conflict of laws rules, will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of Gregg County, Texas, USA, and you and Screensoft consent to personal jurisdiction in those courts.